Terms of service
### Overview
This website is operated by **Maria Paola Tintis**, operating under the brand name **The Wedding Painter Atelier** (`theweddingpainteratelier.com`). Throughout the site, the terms "we", "us" and "our" refer to The Wedding Painter Atelier / Maria Paola Tintis.
By visiting our site and/or purchasing custom artwork, paintings, or sketches from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
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### Section 1 - Online Store & Custom Artwork Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
All products sold through **The Wedding Painter Atelier** consist of custom-made, hand-painted original artworks, watercolors, oil/acrylic canvases, or fashion sketches created specifically based on customer requests and provided photographs.
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### Section 2 - Artistic Style & Non-Revision Policy
By placing an order, you acknowledge and agree that:
* Every artwork is an original interpretation created in the unique artistic style and vision of artist **Maria Paola Tintis**.
* Slight variations in colors, proportions, and artistic composition are an inherent part of fine art hand-painted creations.
* **No Revisions or Digital Proofs:** Orders do not include digital previews, draft approvals, or post-creation revision cycles unless explicitly agreed upon in writing prior to order placement.
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### Section 3 - Orders, Pricing & Payment
* **Prices:** All prices listed on the website are in Euros (€) unless displayed otherwise by currency converters. We reserve the right to modify prices at any time without prior notice.
* **Payment:** Full payment is required at the time of purchase to initiate the creation process. We accept major credit cards, PayPal, and payment gateways supported by Shopify Payments.
* **Creation Lead Time:** Standard creation time for custom artwork is **3 to 4 weeks** from the date of receiving clear reference photos.
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### Section 4 - Shipping & Delivery
* We offer **Free Express Shipping** worldwide via DHL Express.
* **Packaging:** All canvas artwork, watercolors, and sketches are shipped safely rolled in heavy-duty protective shipping tubes.
* **Customs & Import Duties:** International orders (outside the European Union) may be subject to local import duties, taxes, or clearance charges imposed by the destination country. These charges are the sole responsibility of the buyer.
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### Section 5 - No Returns & Final Sales Policy
Due to the fully custom and personalized nature of our artwork, **all sales are final**.
* We do not accept returns, exchanges, or cancellations once painting has commenced.
* This policy complies with statutory exceptions to the European Union 14-day right of withdrawal for custom-made or personalized goods.
* **Damaged Items:** In the rare event that your artwork arrives damaged in transit